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Lead Like it Matters...Because it Does: Practical Leadership Tools to Inspire and Engage Your People and Create Great Results, by Roxi Bah
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MASTER THE 4 KEY TENETS OF LEADERSHIP--AND CREATE A "RIPPLE EFFECT" OF POSITIVE CHANGE.
A CRASH COURSE IN LEADERSHIP THAT REALLY MAKES A DIFFERENCE
Whether you're a manager, executive, or CEO, leadership matters. Whether you're running a large global firm or a small project team, it's the way you communicate and connect to other people that can make or break your success. The secret, according to Roxi Bahar Hewertson, is to make those connections count--to leverage your skills and play on your strengths--to lead like it matters…because it does.
A virtual crash course in leadership, Lead Like It Matters…Because It Does combines three decades of experience and research with Hewertson's revolutionary work at Cornell to create the definitive workbook. Learn how to:
- Assess your leadership style and skill set--and make adjustments
- Create constructive dialogues including "managing up" and delegation
- Cut wasteful meetings out of your life and lead productive ones
- Address common interpersonal conflicts, quickly and gracefully
- Increase productivity, team effectiveness, and accountability
- Lead change initiatives that aren't dead on arrival, but ready for takeoff
As an executive coach, Hewertson knows how to pinpoint the problems, pressures, and pain points that plague managers at every level--and shows you how to fix them. You'll discover the "ripple effect" that negative leadership choices can have throughout an organization--and how to make positive ripples with clear intent and powerful impact. You'll find a wealth of practical, user-ready tips for handling conflicts, reducing turnover, making confident decisions, and instituting changes in the workplace. This book is packed with handy charts, helpful questionnaires, step-by-step checklists, and other must-haves--it's your own personal toolbox of field-tested techniques, right at your fingertips.
Take charge of your future. Build the best team you can. Make changes that count. Lead Like It Matters…Because It Does.
PRAISE FOR LEAD LIKE IT MATTERS...BECAUSE IT DOES:
“Just when you think there is little new to say about leadership, Roxi Hewertson has created this ground breaking work. I’ve never seen anything like it. The conceptual framework is powerful, practical and personal. It introduces an innovative, step-by-step, developmental approach providing the reader not just insightful understanding about how to lead, but a sequence of exercises applying each new concept. It reflects a lifetime of learning by doing. For those who follow its counsel, Lead Like It Matters . . . Because it Does is transformative.”
Richard McDaniel, Chairman, Collegiate Retail Alliance, Inc., and coauthor of Measure What Matters
"Roxi gets it! If you want a compendium of current thought about leadership, Lead Like It Matters . . . Because it Does is it. Roxi has a keen grasp of where modern leadership is, and she has created a readable roadmap for those who want to take the trip.”
Rodney Napier, Ph.D., Principle, The Napier Group, and coauthor of Groups: Theory and Experience
"Lead Like It Matters . . . Because it Does is full of 'a-ha' moments and jam packed with practical and deeply researched leadership insights that will positively and immediately transform your work environment."
Louise Phipps Senft, Phipps Senft Institute for Relational Leadership
“Roxi has given us the valuable and practical must do’s, nice to do’s, and really don’t do’s of being an effective leader and creating an enthusiastic and high performance team based on sound theory and solid experience.”
Tom DeCotiis, Ph.D., cofounder of Corvirtus, LLC, and author of Make It Glow
"Roxi is so right! If only our country’s leaders would all read Lead Like It Matters. . . Because it Does and learn from Roxi’s insights and experience to lead with courage and compassion."
Deborah C. Hoard, President, PhotoSynthesis Productions
"Lead Like It Matters . . . Because it Does is NOT a book that you will read through and put on your shelf. It is a playbook that you will consistently refer to on your leadership journey. You will come to understand your strengths and opportunities as a leader -- and most importantly have a clear path to make improvements in your own performance. The chapters are designed so that you can easily find the skill sets and exercises you want to revisit. Roxi has created dozens of engaging exercises and real-life stories to help you navigate the messy world of leading people and teams.”
Deborah Howard, CEO, and Andr�a Catizone, President, of Senior Living SMART
"This book is FULL of leadership insights and practicality. You will enjoy and profit from Roxi's wisdom and humanity."
Robert J. Fersh, President and Founder of Convergence Center for Policy Resolution
"I immediately began using the tools Roxi suggested in to improve my communication, collaboration, and relationships; it's paid off over and over!"
Amy Berg, Associate Provost SUNY Cortland
"Lead Like It Matters . . . Because it Does offers new and seasoned leaders a very practical road map to effective leadership in today's fast-paced and complex world."
Carola Weil, Ph.D. Dean School of Professional & Extended Studies American University
“Finally a book that delivers on its promise! Roxi provides advice that any leader on any level can benefit from, and more importantly, implement.”
Raoul Davis, CEO, Ascendant Group
“Drawing on her vast experience, Roxi's book provides a clear and compelling guide for personal leadership development -- and a continuous journey of discovery and insight.”
Carl Haynes Ph.D., President, Tompkins-Cortland Community College
“Roxi's book provided me with the knowledge and realistic steps that have guided me to real and positive change in my life and career.”
Bridget Rigas, VP for Communications and Development, Boyce Thompson Institute
“An essential tool for achieving individual leadership effectiveness, Lead Like It Matters…Because It Does guides readers on an in-depth exploration of the values and experiences defining them as leaders; revealing how to best leverage one’s unique approach to maximize individual and organizational performance.”
Nathan Ives, President and CEO, StrategyDriven Enterprises
“Budgets and time for professional development are scarce. From practical self-assessment to delivering creative 'ah-ha' moments about leadership, Roxi offers us a journey through self-exploration and skill building that will help managers truly thrive. It is a self-paced, high-level accessible training in vital leadership skills; my staff and I will use Roxi’s book to embark together on this learning adventure!”
Maureen Kelly, CFLE, ACSE Vice President for Programming & Communications, Planned Parenthood of the Southern Finger Lakes
”Roxi’s remarkable collection of interactive exercises and fresh insights will both excite and challenge today’s leaders! This we know – emotional intelligence is fundamental to success as a leader. Lead Like it Matters takes this principle and shows you how to develop that intelligence step-by-step; it will forever change the way you lead!”
Marshall Goldsmith, top ranked executive coach and author of the New York Times and global bestsellers What Got You Here Won’t Get You There and MOJO
- Sales Rank: #564884 in Books
- Published on: 2014-10-13
- Original language: English
- Number of items: 1
- Dimensions: 9.30" h x 1.00" w x 6.30" l,
- Binding: Hardcover
- 288 pages
About the Author
Roxi Bahar Hewertson (Trumansburg, NY) is CEO of Highland Consulting Group, Inc., and an adjunct at Cornell University’s School of Industrial and Labor Relations.
Most helpful customer reviews
3 of 3 people found the following review helpful.
Effectively to the point guidance for leadership!
By Suna Senman
This review is from: Lead Like it Matters...Because it Does: Practical Leadership Tools to Inspire and Engage Your People and Create Great Results (Hardcover)
If you have not yet defined your deeper purpose, mission and vision as a leader, it is time to get with it! Authenticity in business is gaining steam as the ocean of humanity is reaching higher enlightenment.
As captain of your business, however large or small, you may allow it your corporation to drift aimlessly. As a leader, your clarity and vision is vital for the future of your enterprise.
Executive coach entrepreneur and scholar, Roxi Bahar Hewertson guides you on a journey to help you clarifying your identity, direction and leadership skills in her newly released book Lead Like It Matters… Because It Does published ny McGraw-Hill.
If you feel chased, behind the game, short of peak performance, or you are looking to improve your productivity and team output, Hewertson gives clear guidance to help optimize your leadership skills and get serious about leading.
After ascertaining why taking the time to sharpen your abilities is vital to your endeavor, Hewertson takes the reader through careful instruction worth more than the cost of a graduate course and far more than the $25 st of these bound pages. The book begins with self-awareness and personal mastery, moves into communication and interpersonal mastery, then team effectiveness and mastery, and finally wraps up by to augmenting our understanding of change and organizational cultures.
“Every leader’s actions result, sooner or later, in equal or opposite reactions,” Hewertson says and illuminates that personal mastery is vital. We affect one another much more than we may realize. Self-awareness, Emotional Intelligence, and visionary competence are key attributes of impactful managers. Hewertson guides the reader through a comprehensive instruction in areas such as the 12 competencies of Emotional Intelligence, defining personal values and fine-tuning your personal mission and vision, which will ultimately drive your enterprise.
Lead Like It Matters guides the reader to understand the importance of successful expression. “Communicating and working effectively with the people on your team, across teams, and throughout your organization is essential…our personal choices about how and what we communicate have significant impact on outcomes.” Three chapters and several exercises are devoted to the how-to of perfecting interaction.
Team building has trust at its core. “High trust results in strengthening relationships, sustaining positive change, increasing effectiveness, and adding positive results to anyone’s bottom line.” The book facilitates building solid teams, and gives us a tour of different organizational cultures and their effects both within and out in the world. “Whenever you make changes, you shake up your culture and your system one way or another.”
While the book inspires hope and action with great practical guidance, the author reminds us that value comes first, “We are human beings, not human doings.” To help us keep balanced Hewertson reveals insights into setting priorities to help us stay the course we developed with prudent thought in the first several chapters.
Lead Like It Matters takes the reader on a journey that enriches the reader’s personal, interpersonal, team and cultural mastery. In my case, the book popped up and down; in and out of my hands as the content and exercises inspired me to make immediate improvements in leading my organization. It will be by my side for at least the next several months as the map for developing our establishment.
Thirty-years of leadership proficiency shines through the compact instruction in Lead Like it Matters..Because It Does. More than a book, the content is a virtual classroom leading the reader through the steps to fully develop his/her leadership potential. With awareness to the details of many situations that leaders find themselves in, as well as the many styles of leadership, Hewertson seems to cover the entire ocean of management know-how in her book.
- from Huffington Post
2 of 2 people found the following review helpful.
Great leaders look into the past, present, and future!
By Linda
More often than not, your boss doesn’t factor in the Emotional Intelligence of you or your co-workers. What is even more disconcerting is that your boss doesn’t even take into consideration their own Emotional Intelligence. Therefore, if you don’t know yourself, how in the world can you lead others! We learn that Emotional Intelligence is even more important to the success of a company than anything. The author emphasizes Emotional Intelligence has having more of an impact than being smart or having the technical skills for the position. Studies mentioned in the book have proven this to be correct. If only more Americans would take notice.
In Chapter 10, I learned about the value of Deep Listening. I have always thought of myself as a good listener, but I must admit that I often interrupt when someone is talking. Deep Listening is about making the person that is talking feel like they are the only one that exists in that moment. If more people were able and willing to do this, then imagine the possibilities. During the Managing “Up” portion, I found myself pondering how evaluating a leader can open hearts and minds. Many leaders don’t take kindly to employees giving them constructive feedback. Even though it happens in reverse all the time. A leader who is willing to be open is one who will succeed in life.
What struck me was the following quote in Part I; “The Native Peoples had a great philosophy. They considered seven generations beyond themselves when they made their decisions. “What must we do to ensure that seven generations from today, our people will still survive and thrive?” I have often thought about the next generation, but not seven generations from myself. It is humbling and inspiring to think of protecting the lives of succeeding generations of children. As the exercises in the book tie into each other, so must we as leaders. To not think of just yourself or the here and now, is truly fundamental to the Emotional Intelligence of the peoples that come after us.
I received a free copy of the book in exchange for an honest review.
1 of 1 people found the following review helpful.
Every organizations needs effective leadership at all levels and in all areas of the given enterprise.
By Robert Morris
The last time I checked, Amazon offers 129, 319 volumes in the general category of leadership and 53,713 of them focus on business leadership. Why another? Just as in residential real estate whose mantra suggests that for every house there is a buyer, it can also be said that for every book there is a reader. I think that many readers will welcome the abundance of information and counsel that Roxi Behar Hewertson provides in Lead Like It Matters...Because It Does. Her primary focus is on eight insights, none of which is a head-snapper, nor does she make any such claim. Here they are, accompanied by a few brief annotations of mine.
1. "Knowing is the easy part. Doing is the hard part."
True, but beware of the perils that Jeffrey Pfeffer and Robert I. Sutton discuss in their business classic, The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action.
2."Leading people is messy!"
In Song of Myself, Walt Whitman observes, "Do I contradict myself? Very well then, I contradict myself: I am large, I contain multitudes." All human beings are complicated, sometimes contradictory creatures, and yes, lives are often messy. That said, I agree with Hewertson: messiness need not be a permanent condition.
3. "Leadership is a [begin italics] discipline [end italics], not an accident."
This insight reminds me of an observation by Aristotle: "We are what we repeatedly do. Excellence, then, is not an act, but a habit." The same can be said of effective leadership. Its foundation consists of several essential, carefully developed habits.
4. "Leading and Individual Contribution require opposite skills and motivations."
Please see my comments about #2. Also, the healthiest human communities are those in which principled dissent is not encouraged; rather, it is [begin italics] required [end italics].
5. "Leading is all about relationships!"
The most important relationship is the one that each of us has with our self. The health of all other relationships depends on the health of that one. Years ago, Carl Rogers suggested that people without an identity crisis are those who are comfortable living in their own bodies.
6. "Learning the 'soft skills' is hard!"
Practicing each of them diligently each day, day after day, is even more difficult. In fact, I resent anyone's characterization of empathy and decency, for example, as "soft skills" and presumably Hewertson agrees. Moreover, empathy and decency are not skills; rather, qualities of character.
7. "Most change efforts fail, and they don't have to."
I do not wholly agree. Many change initiatives are doomed to failure because of what Peter Drucker had in mind in 1963: "There is surely nothing quite so useless as doing with great efficiency what should not be done at all." Let's assume the given initiative is eminently worthy, indeed urgent. In that event, it is imperative to keep in mind that the strongest resistance to change tends to be cultural in nature, the result of what James O'Toole so aptly characterizes as "the ideology of comfort and the tyranny of custom."
8. "Leaders create and destroy cultures."
In Capitalism, Socialism and Democracy (1942), Joseph Schumpeter speaks to this when he introduces his concept of creative destruction. When he became chairman and CEO of GE, Reggie Jones led the company to global dominance in more than a dozen industrial product areas. Then, when he selected his successor, he told Jack Welch to "blow up GE."
The title of this review expresses one of my core convictions about organizational health. Whatever their size and nature mazy be, all need effective leadership at all levels and in all areas of the given enterprise. I commend Roxi Behar Hewertson on the wealth of information, insights, and counsel that she provides in this volume. Those who read it and then (hopefully) re-read will be well-prepared to help their organization to establish or strengthen a workplace culture within which personal growth and professional development are most likely to thrive. Bravo!
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